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Washington Post

Gene Weingarten: Are you there, customer service rep? It’s me, Gene.

This week we continue our Pulitzer Prize-winning coverage of the plight of America’s beleaguered customer service representatives. Me: I’m calling to complain about your herb product, Rubbed Dalmatian Sage. John: Okay. Me: I object to the abuse of animals. Dalmatians are noble dogs, heroic canines who will enter burning buildings...
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