Customer Service

Tech support scammers now pretend to work for Apple as much as for Microsoft. How to protect yourself from a scam.

WhatsApp is launching a new service for businesses to communicate directly with their customers. The messaging system is one of several platforms where Meta has launched more shopping-focused features. Cloud-based software that enables apps to communicate with each other, will open up WhatsApp to more businesses and will be free...

Electronic Arts has reportedly laid off as many as 100 employees after the decision to break away from the FIFA license. For years, EA had the rights to make games based on the FIFA license. This helped give EA a sports empire with Madden, FIFA, PGA, UFC, and at one point, even NBA and college baseball. It has been a massive part of the publisher's business, even giving them the opportunity to render competitors like Konami useless with their rival titles. The tides are turning as EA has decided to make its own soccer IP, independent of FIFA, leaving the license up for grabs.

Meta has announced that WhatsApp will add free cloud hosting services for businesses. The WhatsApp Cloud API is designed to assist businesses in quickly establishing a presence on the messaging app. The WhatsApp Business app is also getting two premium features, which are optional for users. Meta is seeking to...

What has changed and what has to change to win customers and become more profitable.

Keeping customers coming back for more by designing a successful in-store retail experience is crucial when it comes to the success of your business. While this can be tricky it’s not impossible. Here are the top seven ways successful brands are doing it, and doing it well. Try before...

Using Instagram live streaming is a great way to make a stronger relationship with your followers and get more customers on Instagram. As Instagram live videos are tremendously popular, they are worth to be taken into account for your Instagram marketing strategies. So, it gets important to learn how to go live on Instagram and engage more customers.

If you’re having problems with an order or anything else account-related on Amazon, you can always get in touch with their customer service team. You can reach them through the website itself, via phone, or even through social media. Let’s go over how to contact Amazon customer service.

With the difficult labor market restaurants are facing, many purpose-built technology companies have come to the fore, offering automated solutions to make operational processes more efficient. Now, as these challenges continue, leading ResTech solutions providers are noting the need to get on board. Square, for one, announced Thursday (May 19)...

Most online retailers accept insurance and HSA or FSA money for contacts, but we found the ones that also offer the best prices and benefits.

(The Center Square) – Lawmakers continued to raise concerns about the Internal Revenue Service at a Congressional hearing this week. The agency deals with billions in misspent dollars, hefty processing backlogs, and complaints about poor customer service. Lawmakers lobbed questions at the tax-collecting agency during the House Ways and Means Oversight Subcommittee hearing. “The program […]

Picture this: You just bought a new couch. It’s the fancy kind with an L-shaped design and a chaise lounger. It’s the perfect natural beige that brings out the color in the walls. You pour yourself some wine, and as you go to sit down on your new couch, you spill it all over. Old you would freak out and run for paper towels but now have Mulberry, so you shrug, worry-free. That’s the beauty of Mulberry, the free accident protection browser extension that covers spills, drops, rips, cracks and more. You no longer need to stress over mishaps because they’re...

Providing the best possible digital customer experience can be a big differentiator for any manufacturing business, but to set yourself apart requires a shift in mindset.

Amidst the nationwide infant formula shortage, the North Carolina Department of Health and Human Services is connecting families with resources and sharing recommendations to help navigate supply issues safely. NCDHHS is also broadening access to formula for families who use the federal Special Supplemental Nutrition Program for Women, Infants and...