Customer Service

Branded RSS Podcasting: the definitive guide

After the mass confusion caused by certain companies who offer services related to online content, in some cases without any RSS feed, I saw the need to refresh my ebook called Branded RSS Podcasting: the definitive guide. It’s the second edition, with updated information, together with the basics, like: What’s an RSS feed; why if there is no RSS feed, it’s not a podcast and —of course— why important it is to make sure that your RSS feed contains your own feed, not anybody else’s.
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Beta News

Battle tested: Continuous testing helps chatbots thrive

If you’ve been interacting with your favorite brands lately, you’ve likely noticed that chatbots seem to be everywhere. We are a society obsessed with instant gratification. We want answers immediately and often that means rolling the dice on using a chatbot to see how close they can get to what we are looking for. As the use of chatbots expands, so can the number of chatbot failures each day. At the same time, customers’ expectations of what a 'good' chatbot experience is has never been higher. And not meeting these stringent expectations means disappointing the customer, which can also result in loss of business, or worse, damage to your brand.
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RELATED CONTRIBUTORS Survey Shows Poor Customer Service Is Costing Crypto Exchanges

Disclaimer: This is a sponsored press release. Readers should conduct their own research prior to taking any actions related to the content mentioned in this article. Learn more ›. Amsterdam, Noord-Holland, 27th January, 2023, Chainwire — Index solution provider has conducted a wide-ranging survey of the leading cryptocurrency exchanges....

7 Remote Jobs Gen Z Will Love

Older members of Gen Z have recently entered the workforce or will be entering the workforce for the first time, and what they look for in a job may not be the same as previous generations. According...

How to Become a Flight Attendant? 5 Important Things to Know

The role of a flight attendant is to ensure the safety and comfort of passengers while on a flight. They are responsible for a wide range of tasks, such as, helping passengers with special needs, and dealing with any in-flight emergencies. Becoming a flight attendant is a challenging and rewarding...

10 Unexpected Jobs You Can Do From Home

The pandemic has revealed one necessary truth about work: It doesn't need to be done in an office. In fact, not having to commute and being able to work in your pajamas probably makes you even more...

Do SNAP EBT Cards Expire?

Whether or not your Supplemental Nutrition Assistance Program (SNAP) Electronic Benefit Transfer (EBT) card has an expiration date depends on your state. According to the U.S. Department of...

Meta's New AI-Powered Chatbot Isn't 'Crazy' About Facebook

Sitting in front of a computer screen, I'm typing messages to a new chatbot created by Facebook parent company Meta. We talk about pizza, politics and even social media. "What do you think about Facebook?" I ask. "Not crazy about facebook.. Seems like everyone spends more time on facebook than...

TikTok Star Claims Walmart Is "Ripping You Off"

Bad customer service, overcharging, and monetary mismanagement. The opinion of the author is his own and has no affiliation with the topic that was included. Sources that are used in this article are the following:BestLifeOnline and for information about individuals, he used Wikipedia.
NBC San Diego

Get a Text About Your Flight? It Might Be a Scam

Flight cancellations and delays can ruin a vacation, but if that text about your flight was a scam, you could also lose most of your vacation budget. Many of these scams start by trying to trick travelers as soon as they try to find a flight. "A lot of people...

This RV repairman started answering internet questions on a lunch break—now he makes $115,000 a year doing it

Randall Gibbons has worked many jobs. He's been a motorcycle and RV repairman, real estate agent, caretaker and book salesman. One of his most lucrative roles has been answering strangers' questions on the internet. In 2009, Gibbons — then a RV repairman — signed up as an RV expert on JustAnswer, a virtual platform where users can submit questions to experts in fields like mechanical repair, international law and finance.

This 1 Strategy Will Recession-Proof Your Business

Are we in a recession? Following two quarters of negative economic growth, one might assume the answer is yes. But with some political pundits moving the proverbial recession goalpost in hopes of assuaging fears and others shouting "recession" from the mountain tops, even Wikepedia is struggling to answer this question. For businesses hoping to rebound from two years of pandemic unease, the last thing anyone needs is more uncertainty.

ON24, Inc. (ONTF) CEO Sharat Sharan on Q2 2022 Results - Earnings Call Transcript

ON24, Inc. (NYSE:ONTF) Q2 2022 Earnings Conference Call August 9, 2022 5:00 PM ET. Sharat Sharan - Co-Founder, Chief Executive Officer, President & Chair. Good afternoon and thank you for standing by. And welcome to the ON24, Inc. Second Quarter 2022 Financial Results Conference Call. Please be advised today’s conference is being recorded and a replay will be available on ON24's Investor Relations website.

BBB warns consumers against airfare scams

Airline travel is in full swing, but scammers are taking advantage of increased flight cancellations with a new con. Better Business Bureau Serving Eastern North Carolina (BBB) wants you to use caution when buying airfare as this summer comes to a close. BBB Scam Tracker has received multiple reports of...
The Windows Club

Failed to Connect to the Rockstar Games Library Service

A lot of users are unable to connect to their Rockstar Game Library Service. There are various reasons for it, but usually, it’s the service itself that’s causing this issue. When the gamers open the game, the following error message appears. Failed to Connect to the Rockstar Games...