WACO, Texas — It's the busiest time of the year for traveling, but those on the move have been hit with chaos from canceled flights, lost luggage and high prices. Bambi Eskew, the general manager of Allen Samuels House of Travel in Waco, has been in the travel agency industry for 38 years. She says this isn't the first time she has seen this many troubles but it's for different reasons. This time around she believes limited staffing in all departments and areas of travel is one of the prime reasons driving the chaos.