WJHL

Damaged fibers cause Spectrum outages in Tri-Cities

By Emily Hibbitts,

2024-06-11

UPDATE: A Charter spokesperson said service was restored Tuesday night.

BLOUNTVILLE, Tenn. (WJHL) — Damaged fibers on a utility pole in Blountville have caused Spectrum outages throughout the Tri-Cities area.

A spokesperson for Charter Communications confirmed to News Channel 11 that damaged fiber on a utility pole in Blountville has caused a service outage for several customers.

The damage occurred Monday afternoon, the spokesperson said.

The spokesperson said that technicians are replacing the fibers and continuing to work to bring services back online as quickly as possible.

Services are anticipated to be restored by the late afternoon on Tuesday.

For the latest news, weather, sports, and streaming video, head to WJHL | Tri-Cities News & Weather.

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Sandy Crowley Adkins

06-13

In Elizabethton 9:30 Wed. night, still no internet, so whoever said restored is mistaken!

Beauty

06-12

Spectrum still wants their money every penny .

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