I-Team: Driver questions $85 parking ticket sent to her home by private company
'The ticket looks like an official, jurisdictional ticket'
'The ticket looks like an official, jurisdictional ticket'
'The ticket looks like an official, jurisdictional ticket'
An $85 parking ticket that looked like it came from the city of Baltimore was actually sent to a driver's home address -- by a private company, the 11 News I-Team has learned.
On April 16, Christina Majernik parked in a privately owned parking garage at 900 E. Fort Ave. in Federal Hill and went to run errands. After the free 90-minute time period elapsed, Majernik said she thought she paid for more time when she went over.
Two weeks later, Majernik received a ticket from "Municipal Parking Services" at her home address. It was labeled as a parking ticket at the top replete with a seal in the top right corner and photos showing her car and license plate.
"The ticket looks like an official, jurisdictional ticket, like a city of Baltimore," Majernik said.
A representative for the Baltimore Parking Authority told the I-Team that the city owns 14 parking garages, and the garage at 900 E. Fort Ave. is not one of them.
The ticket said Majernik had two weeks to pay $85 for parking without paying for one hour.
"I think an $85 parking ticket is absolutely outrageous," she said.
After two weeks, the price would jump to $125. After 60 days, the ticket says, "Violators' vehicles are subject to booting/towing."
"Could they come to my parking lot and boot my car?" Marjernik said.
Car owner calls I-Team for help
When Majernik noticed the mailing address to pay by check was in New Orleans, she reached out to the I-Team for help.
"That's when it really bothered me," she said.
Signs posted in the parking garage explain how to download and use the "Premium Parking" app to pay for parking. Premium Parking spokeswoman Jennifer Bell told the I-Team that the company partners with a separate company, Municipal Parking Services, to track down people who haven't paid and send tickets to their home addresses.
Bell said only repeat violators are booted or towed, and only if they park again in one of Premium Parking's 18 locations in Baltimore.
"At Premium Parking, our goal is to instill a mindset of compliance across our locations and not just to issue parking invoices or boot parkers," Bell said.
How did private companies get her personal address?
Municipal Parking Services spokesman Paul Martin told the I-Team that the company only provides collection services and does not access Maryland Motor Vehicle Administration records. It instead uses public records to find people's home addresses.
The MVA sent a statement to the I-Team, saying: "We have no record that this customer's vehicle was accessed through MVA records in 2023. We can also confirm that (Premium) Parking and Municipal Parking Services do not have access to our records under those business names.
"Under the federal Driver Privacy Protection Act and Maryland's Public Information Act, only eligible entities may obtain records containing personal information. Eligible entities include but are not limited to: CDL employers, dealers, manufacturers and insurance companies."
Attorney: 'They prey on people's fear'
Attorney Randolph Rice told the I-Team he has seen this before.
"While it may not be illegal, what they're saying in this paperwork, they're right on the line of trying to collect on a debt that maybe they believe is owed to them, and threatening somebody into paying by scaring them, by using fear," Rice said.
The private companies have no governmental force behind their tickets, Rice said, so there's nothing the companies can do about drivers who avoid parking in their garages again.
"They prey on people's fear of ruining their credit, or having something happen to their car, or maybe a future lawsuit," Rice said.
Martin told the I-Team: "What we say on the ticket is not threatening or fearful. I refer you back to Premium Parking for guidance."
Meanwhile, Majernik has a message for city leaders.
"I think that there should be some mandate that it should be clearly labeled who this ticket is coming from. Don't have a fake municipal logo in the top right-hand corner," she said.
Majernik said she has not paid the ticket and is challenging it.